1 What is responsible gaming?
Responsible Gaming It refers to a mindset and habit where you treat gaming purely as a form of entertainment — not as a way to earn money or solve problems. 8999berAt -, we believe every player should play within their means and stay aware of the consequences of gambling.
Online betting is growing in popularity across Bangladesh, and with that comes a greater need for responsible gaming. Many people start out thinking it's just a bit of fun, but it can gradually become a habit. 8999ber-'s responsible gaming policy helps you play within the right boundaries right from the start.
The foundation of responsible gaming is this — you can start when you want, and stop when you want. If stopping feels difficult, that's a sign you may need support.
Key Principles: Gaming is entertainment. Only bet what you can afford to lose. Never play with borrowed money or emergency savings.
2 Setting Betting Limits
8999berAt -, the most effective way to play responsibly is to set your own limits in advance. You can manage these limits directly from your account settings.
Deposit Limit
Set a maximum deposit limit for daily, weekly, or monthly periods in advance. Once a limit is set, it takes effect immediately.
Betting Limits
Set a limit on how much you can wager within a given period. This protects you from betting more than you intend.
Loss Limit
Set a daily or weekly cap on how much you're willing to lose. Once you hit that limit, the platform will automatically stop your play.
Session Time Limit
Set a time limit for how long you play in one session. Once the time is up, the platform will remind you to take a break.
Important: Decreasing a limit takes effect immediately, while increasing a limit generally takes effect after 72 hours — this delay is in place for your protection.
3 Signs of Problem Gambling
We don't always notice when we've crossed the line with our gaming. Take a moment to reflect on the signs below. If even one applies to you, seek help now.
| Behavior | Risk Level | Level |
|---|---|---|
| Playing occasionally for entertainment | Staying Within Your Limits | Low Risk |
| Playing regularly but staying in control | Needs Attention | Moderate |
| Chasing Losses with More Bets | Loss of Control | High Risk |
| Borrowing or Spending Savings to Play | Critical Crisis | Immediate Help |
4 Self-Exclusion Process
If you feel like you need to take a short break, 8999ber-'s self-exclusion feature is built for you. It's completely free and takes effect immediately upon your request.
As part of responsible gaming, self-exclusion lets you temporarily close your account for a set period. During this time, you won't be able to log in or place any bets.
How to Apply: Log in to your account and go to "Responsible Gaming" settings, or contact our support team. No promotional emails or messages will be sent during a self-exclusion period.
5 Reality Check Tools
8999berAt -, we provide a range of reality check tools to support responsible play and keep you informed. These tools regularly remind you how long you've been playing and how much you've spent.
- Session Time Notification: An automatic reminder will appear after a set time — "You have been playing for X minutes."
- Spending Summary: A clear breakdown of how much you deposited and how much you lost in each session.
- Monthly Statement: A monthly summary of your gaming habits to help you make informed decisions.
- Cooling-Off Period: You can take a 24–72 hour cooling-off period at any time — all betting will be automatically paused during this period.
Awareness is the most powerful tool when it comes to responsible gaming. 8999ber-'s tools are always there to help you stay aware and in control.
6 Minor Protection
8999ber Gaming is strictly prohibited for anyone under 18. Age is verified at registration, and any suspicious account is subject to investigation.
If you have children or teenagers at home, enable parental controls on your device and keep your account password secure. Your account is strictly personal — sharing it with anyone else is not permitted.
Warning: Allowing a minor to use your account is a serious violation of our terms. If this is discovered, the account will be permanently closed.
7 Support & Resources
If you or someone you know is struggling with a gambling problem, don't try to handle it alone — reach out for help. Asking for help isn't a sign of weakness; it's a courageous decision.
8999ber-'s customer support team is available 24/7, every day of the week. Reach out to our support team for any questions about responsible gaming, setting limits, or self-exclusion.
If you need professional support, speak with a specialist. A mental health professional or counsellor can help guide you in the right direction. Remember — responsible gaming means keeping yourself and your family safe.
8999ber Support: Contact us for any responsible gaming support. Our email: [email protected]